Pengaruh Komunikasi Guru, Fasilitas, dan Lingkungan Belajar terhadap Kepuasan Orang Tua TK Kartika V-1 Balikpapan

Pri Elma Tiana; Ovigeria Subroto Sinaga

doi:10.30822/aksioma.v5i2.5728

Authors

Pri Elma Tiana Sekolah Tinggi Ilmu Ekonomi MADANI Balikpapan
Ovigeria Subroto Sinaga Manajemen, Sekolah Tinggi Ilmu Ekonomi MADANI Balikpapan

DOI:

https://doi.org/10.30822/aksioma.v5i2.5728

Keywords:

teacher communication; school facilities; learning environment; parental satisfaction

Abstract

This study was conducted to examine the influence of teacher communication, school facilities, and the learning environment on the level of parental satisfaction among students' parents at TK Kartika V-1 Balikpapan. A quantitative approach with an associative research design was applied in this study, involving 53 parents of students as respondents selected through the total sampling technique. Data collection was carried out using Likert-scale questionnaires, which were subsequently processed using multiple linear regression analysis with the assistance of IBM SPSS Statistics version 27. The findings reveal that teacher communication, school facilities, and the learning environment each had a positive and significant effect on parental satisfaction, both when tested partially and simultaneously. The coefficient of determination (R²) obtained was 0.907, indicating that 90.7% of the variation in parental satisfaction could be explained by the three variables. Among these, teacher communication was found to be the most dominant factor influencing parental satisfaction. These findings confirm that strengthening the quality of communication, providing adequate facilities, and creating a conducive learning environment are key factors in enhancing parental satisfaction with early childhood educational services.

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